Crisis Management

No one is immune to crisis. Even the most respected and well-established individuals and organisations can find themselves thrust into the midst of an investigation or enforcement proceedings, particularly in a world where regulatory and enforcement agency powers have increased significantly. As such, when a crisis strikes, it is essential to have experienced and specialist advice and knowledge on your side, who can and will respond swiftly and proactively, guide you through the challenges and ultimately do all that’s possible to protect your reputation.


At Richardson Lissack, we have a team of experienced crisis management lawyers who are dedicated to helping our clients navigate challenging situations and emerge stronger. We understand the unique challenges faced by high-net-worth individuals, business, organisations, and public figures, and we tailor our approach to meet the specific needs of each client.

What is crisis management?

Crisis management is the process of identifying, planning for, and responding to actual or potential crises that could damage an individual or organisation’s reputation. Sadly, common crises that we handle can be anything from a negative media story, blackmail, a criminal allegation/investigation, a breach of regulations and enforcement proceedings.

Why is crisis management important?

A criminal, regulatory or investigative crisis can have a devastating impact on an individual or organisation’s reputation, future and financial viability. It can lead to loss of business, damage to relationships, and criminal or civil liability. It is vital that an assessment of the issues and a strategy is drawn up as quickly as possible. It is often bewildering when placed in a crisis like this as an investigator or regulatory body seeks to apportion liability and blame. Documents may be requested, a formal interview wanted and it is crucial to take expert advice before reputational harm is done and worst still, a public or media storm quickly follows.

Our crisis management services

We offer a comprehensive range of crisis management services to our clients, relating to Criminal Investigations and Enforcement Notices/Proceedings;

  • Investigations by the SFO, Police, Crown Prosecution Service, HMRC, Insolvency Service, HSE, Companies House and others. We also advise in relation to Financial Conduct Authority interventions and investigations.
  • Pre- and post-charge advice in criminal matters including written representations to the Police.
  • ‘Dawn-raids’ and searches on residential and corporate premises
  • Arrests, interviews under caution and advice whilst before and whilst attending or detained at a police station
  • Court proceedings in all levels of criminal courts
  • Compliance issues under a wide-range of legislation including the Proceeds of Crime Act 2002, Fraud Act 2006, Criminal Finances Act 2017 and Bribery Act 2010.

We also provide expertise and advice in relation to Regulatory/disciplinary Investigations and Enforcement including;

  • Fitness to Practice and disciplinary investigations including allegations of malpractice and misconduct
  • Disqualification proceedings for Directors
  • Regulatory investigations
  • Educational and University tribunals and disciplinary hearings

What to do in the event of a crisis

If you find yourself in the midst of a crisis, whatever the allegations may be, it is important to take the following steps:

  1. Seek legal advice without delay: An experienced crisis management lawyer can help you to navigate the legal and reputational challenges of a crisis.
  2. Communicate effectively with your legal team, stakeholders and other relevant parties, where applicable
  3. Be prepared to make tough decisions: Sometimes, it is necessary to make tough decisions during a crisis, in order to protect your reputation and your career or business.
Prevention is better than a cure

How Richardson Lissack can help

If you are an individual, organisation, or public figure who is concerned about crisis management, please contact us today. We will be happy to provide you with a confidential consultation to discuss your specific needs.

Our lawyers are available 24/7 to assist you and provide legal advice.

Contact London 020 3753 5352 or Manchester 0161 834 7284. For an out of hours emergency contact 07525 082 021 or Alternatively you can email

Committed to exceeding expectations

Our team of experts

Paul Morris
Kim Nihill
Kim Nihill

“Kim’s always gone the extra distance in times of need and always been ever so easy to talk especially in times of stress. Kim’s very thorough and diligent in her work who’s judgement and opinion I’ll always trust. Kim’s always been readily available and if not - very prompt in getting back to me. I’ve recommended Kim to friends over the years and they’ve always thanked me in doing so as she’s provided them with the same level of care and attention. It’s been very reassuring having Kim in my corner.”

Anthony Smith
Anthony Smith

“I would like to say the service from Anthony was excellent. Whilst I see people, including my co-defendants getting frustrated with their legal team (ie. not being able to contact them and not getting questions answered), I have had a great service and was always satisfied from start to finish.”

Ben Richardson
Managing Director
Ben Richardson

“The professionalism throughout was exemplary, I felt I was always able to make contact and receive feedback from the start to the end of the process. Ben was a much needed calming influence throughout.”

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