Upon receiving a complaint or allegation, SWE will conduct an initial assessment to determine whether the matter warrants further investigation. If the complaint is deemed valid, a full investigation will be launched. The investigation process involves gathering evidence, interviewing witnesses, and reviewing relevant documentation.
If the investigation concludes that there is sufficient evidence to support the complaint, the social worker may be referred to a fitness to practise hearing. The hearing panel will review the evidence and determine whether the social worker’s actions or conduct breached SWE’s professional standards.